NvdW
Nardus van der Watt

1 reviews | Active since Dec 2010

01 May 2017, 18:19

No Response from e-mail to CEO

<p>I have sent an e-mail to your CEO Danie, 2 weeks ago and to date I have not received an response from him. I must say, I always received better response from Brett Howell.<br />Me&you advertise this wonderful new special for iPhopne clients who can take a new unlimited package for R149 p/m, but what about your longstanding existing clients who is on iPhones, why can't they migrate to the same package?</p> <p>This is not very good customer service!!!!!<br />Please ask your CEO, Danie to please call me and discuss this concern with me. I will not discuss this matter with a Call Centre Agent nor a Supervisor or other type of Manager. Danie, stand up for who and what you are! You are the face of Me & You, so act that way!!!!!</p>

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Replies (1)
Me&You Mobile
Me&You Mobile's reply02 May 2017, 11:42
Official

Thank you for bringing this to our attention, As per your discussion with the head of Customer Care your deal plan has been changed from the R300.00 Unlimited to the IPhone Unlimited Plan at R149.00. It has been a pleasure assisting you.

Kind Regards

The meandyou mobile team