No data for 2 days now!
<p>I've had no data for 2 days now. Al you can say is that it is send to IT department. Can you please just check to turn it on? How is it that no one can just turn on data? I have restarted my phone several times, rebooted the device numerous times, took the sim out, switch to lte and 3g manually but still no bar to show internet. Ive tried running a soeed test but all it says it no internet. Tomorrow is day 3. Do I get a refund on my data sinceI can not seem to be able to use it at all?</p>
Thank you for bringing this to our attention. We apologise for the inconvenience cause. The query is currently being investigating to find out what the problem could be, we will be in contact with you shortly.
Kind Regards
The meandyou mobile team
Thank you for bringing this to our attention. We apologise for the inconvenience cause. The query is currently being investigating to find out what the problem could be, we will be in contact with you shortly.
Kind Regards
The meandyou mobile team
We have tried contacting you but reached voice mail. We will be in contact with you later today.
Kind Regards
The meandyou mobile team
We have tried contacting you but reached voice mail. We will be in contact with you later today.
Kind Regards
The meandyou mobile team
Thank you for your patience, as per our discussion we are investigating to see what the problem is with your line. We will be in contact with you during the course of the day to get this resolved.
Kind Regards
The meandyou mobile team
Thank you for your patience, as per our discussion we are investigating to see what the problem is with your line. We will be in contact with you during the course of the day to get this resolved.
Kind Regards
The meandyou mobile team
We have tried contacting you as well as Aluweise to advise of the outcome received about your network connection. We could not reach you. Please view the e-mail sent to you with the resolution provided.
Kind Regards
The meandyou mobile team
We have tried contacting you as well as Aluweise to advise of the outcome received about your network connection. We could not reach you. Please view the e-mail sent to you with the resolution provided.
Kind Regards
The meandyou mobile team
Thank you for your patience. As per my e-mail we have reprovisioned your line. Please reboot your device and test the line to see if it works.
Kind Regards
The meandyou mobile team
Thank you for your patience. As per my e-mail we have reprovisioned your line. Please reboot your device and test the line to see if it works.
Kind Regards
The meandyou mobile team
We have received information that there are no towers available in your area so we will not be able to guarantee you a data connections. Please view my e-mail for the full response.
Kind Regards
The meandyou mobile team
We have received information that there are no towers available in your area so we will not be able to guarantee you a data connections. Please view my e-mail for the full response.
Kind Regards
The meandyou mobile team
It is day 13 with no data on my account and all you can say is Cell C does not have coverage in the whole Polokwane? I tested at Mall of the North-No Data, Savannah Mall-No Data, Wimpy in Mokopane-No Data, Downtown Polokwane-No Data. Tzaneen-NO Data, Phalaborwa-No Data. So why advertise to have service in Limpopo if you 'do not' have towers here? My friend has Cell C and he get 3-5 Bars 3G with a speed test of 7 MBs download at my house that you keep saying 'has no towers'? Pathetic customer service. I've been using this service for a while and always saw the bad reviews and now I see why. Fix the damn problem with my data or refund my data for this month since I had to buy a data package to hotspot for me for 13 days!
It is day 13 with no data on my account and all you can say is Cell C does not have coverage in the whole Polokwane? I tested at Mall of the North-No Data, Savannah Mall-No Data, Wimpy in Mokopane-No Data, Downtown Polokwane-No Data. Tzaneen-NO Data, Phalaborwa-No Data. So why advertise to have service in Limpopo if you 'do not' have towers here? My friend has Cell C and he get 3-5 Bars 3G with a speed test of 7 MBs download at my house that you keep saying 'has no towers'? Pathetic customer service. I've been using this service for a while and always saw the bad reviews and now I see why. Fix the damn problem with my data or refund my data for this month since I had to buy a data package to hotspot for me for 13 days!
We apologise for the inconvenience caused, we have sent all the information provided back to cell c so we can query how the usage just stopped. Once they have responded you will be notified.
Kind Regards
The meandyou mobile team
We apologise for the inconvenience caused, we have sent all the information provided back to cell c so we can query how the usage just stopped. Once they have responded you will be notified.
Kind Regards
The meandyou mobile team
Thank you for your patience as we were finding a resolution to your query. This line was reset and internet usage has commenced on your meandyou mobile simcard.
Kind Regards
The meandyou mobile team
Thank you for your patience as we were finding a resolution to your query. This line was reset and internet usage has commenced on your meandyou mobile simcard.
Kind Regards
The meandyou mobile team
It did take a very long time, but they did offer me something extra and I am happy that it got sorted out. Cell C seemed to be the problem and it was a waiting game for Cell C to actually check what is wrong with the line
It did take a very long time, but they did offer me something extra and I am happy that it got sorted out. Cell C seemed to be the problem and it was a waiting game for Cell C to actually check what is wrong with the line