CS
Christa S

1 reviews | Active since Feb 2014

22 Jul 2022, 14:54

NEVER USE ME AND YOU MOBILE

On the 4th of March after month of struggling with Me and you mobile about billing and service (some months they just don't give me data that I pay for on contract) that they do not allocate payments and sending me invoices for months already paid I cancelled my contract with me and you mobile via "talk to us" (operator Shiven at 1:53pm). 9 March 2022 9:55 I requested conformation of the contract cancellation. The operator confirmed the cancellation but did not send through conformation via mail as requested. Brevun Michael Govender from me and you mobile e-mailed me 28 March 2022 14:33 "Your outstanding balance is currently R448.60 and the line has been successfully cancelled. It will be transferred to prepaid on April 1, 2022". I again followed up 1 April 8:44 to confirm cancellation. Siven the operator confirmed again that the number in question is not on their system. I asked for conformation in writing. Nothing was received. Me and you mobile continued to bill me monthly and called me daily to make payments harassing me even after explaining over and over that I cancelled my contract. They refuse to port my number after sending through POPs of the payments made even to bills sent to me after cancellation out of total helplessness. I have tried to port my number so many times. Today 22 July 2022 I received another bill for me and you mobile...I want to cry

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