Mobile communication ********

STAY AWAY!!!! I should have listened to all the negative reviews on Hello Peter for this company but didn't BIG MISTAKE!!

Beginning of July 2019 I took out a Unlimited phone call contract with them for R399pm. My first bill was over a R1000 and when I queried the bill I was told that they have a fair usage policy and that you get billed if the phone call lasts longer than 30min which I can understand and where happy with but when I ask to see the itemized bill so that I can confirm when and who did we phone and spoke to longer than 30min they couldn't send me a bill. The call center agents said that I activated the itemized billing in August and will only be able to get it 7th of Sep (Call center agent Michelle). I waited until 7th of Sep and requested it again, I was then send a bill that started in Nov 2017 and ran up to May 2018. Now I only joined them July 2019!!!!!!!!! I queried that again and then they reverted back to I cant get a bill and will only get it end of Sep. I have also requested to speak to a manager multiple times and they are always in a meeting and never phones you bac***** I have now cancelled my contract but they are still billing me for Sep although the phone has been disconnected because I didn't want to pay double the amount that I have signed on for without any proof of why my bill is so high!!! ALL I WANTED IS TO SEE WHEN AND TO WHOM DID WE SPEAK TO FOR LONGER THAN 30MIN AND THEY COULDN'T PROVIDE IT!!! They are ******** and will charge any amount without proof and then try and force you to pay the bill.