1 reviews | Active since Nov 2017
Misleading Adverti*****t and Customer Service Agents
I joined Me and You Mobile for their unlimited R329 Package. This turned out to be false advertising by the company to lure potential clients. I was then migrated out of this plan with a sham reason of calling more than 150 number in month. At this point I decided to Cancel. A n agent called to retain me, she asked me to try out another plan from them that would maybe work for me. She promised that she will give me the month of Feb for free. To my surprise I am now being billed for February. Why does Me and You have to lie!
Terrible customer service and patethic network. I want out!
Hi Siphiwo
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team
Hi Siphiwo
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team
Hi Siphiwo
Thank you for you enquiry.
A Me&You mobile consultant has been in contact to assist with and resolve your query.As promised on call, an e-mail has been sent to you.We have also processed your refund request.
Once again, our sincere apologies for the inconvenience caused.
Kind Regards
TheMeAndYouMobile Help Team
Hi Siphiwo
Thank you for you enquiry.
A Me&You mobile consultant has been in contact to assist with and resolve your query.As promised on call, an e-mail has been sent to you.We have also processed your refund request.
Once again, our sincere apologies for the inconvenience caused.
Kind Regards
TheMeAndYouMobile Help Team