1 reviews | Active since May 2013
ME&You Mobile ******* and Incompetence.
<p>SINCE YOUR UPDATES YOU ARE DOING ON ME&YOU mobile , I have had my line suspended everyday . TODAY 14 Oct 2016 however I have had a new surprise </p> <p> </p> <p>I am always in a data bundle , I am a IT consultant by trade so i make sure I am always in bundle . so because of your PATHETIC upgrade you doing you have put my account at R1900 data usage today . ***!!!!!!!!!! </p> <p> </p> <p>MY CREDIT LIMIT IS ONLY R100 </p> <p> </p> <p>So 13 OCT 2016 after my life was suspended YET AGAIN DUE TO ME&YOU INCOMPETENCE I checked my data balance late afternoon and it was at 200+mb , I did not worry as I have WIFI at home. So the next morning I purchased 1GB .</p> <p> </p> <p>" FNB :-) R150.00 reserved for purchase @ Me And You Mobile from cheq a/c..596618 using card..8098. Avail R***x. 14Oct 06:49"</p> <p> </p> <p>So later the morning I phoned to check if my data bundle was loaded because I received this sms </p> <p> </p> <p>10:53</p> <p>Your 1GB once off data bundle has run out. If you have not purchased another data bundle, visit www.meandyoumobile.co.za to avoid paying out of bundle data </p> <p> </p> <p>I had bought 1GB of data on the 6th of October 2016 as per my back account, It seems you guys acknowledged that data . So 13 OCT 2016 evening I had 200+MB and was on my home Wifi, next morning I bought anothet 1GB but you said I am over R1900 over my credit limit, but still have 1 GB untouched . It is your sysyem UPDATE that has caused me harm and I will take this further </p> <p> </p> <p>Your pathtic system update has caused me harm , I will be taking this up with ICASA and our Mine Lawyers, I never had issues untill your system updates started causing me financial harm . </p>
Thank you for bringing this to our attention, we apologize for any inconvenience caused as the system updates are still in progress. We are investigating the account and will be in contact with shortly.
Kind Regards
Th meandyou mobile team
Thank you for bringing this to our attention, we apologize for any inconvenience caused as the system updates are still in progress. We are investigating the account and will be in contact with shortly.
Kind Regards
Th meandyou mobile team
As per our conversation, we have requested for a data validation. As soon as we have a response you will be notified.
Kind Regards
The meandyou mobile team
As per our conversation, we have requested for a data validation. As soon as we have a response you will be notified.
Kind Regards
The meandyou mobile team
thank you I wait for the data validation
thank you I wait for the data validation
As per our conversation, we have received the data validation and once the 01-November - 2016 invoice is generated we will action your account further.
Kind Regards
The meandyou mobile Team
As per our conversation, we have received the data validation and once the 01-November - 2016 invoice is generated we will action your account further.
Kind Regards
The meandyou mobile Team
Hi , I see R663.23 of my credit limit is used again!!!!!!!!!!!!!!!!!!
I have data so why is it yet again up at R663.23???
Hi , I see R663.23 of my credit limit is used again!!!!!!!!!!!!!!!!!!
I have data so why is it yet again up at R663.23???
We are aware of your query, as explained previously once the 01-Nov - 2016 invoice has been generated your account will be reviewed and then actioned.
Kind Regards
The meandyou mobile team
We are aware of your query, as explained previously once the 01-Nov - 2016 invoice has been generated your account will be reviewed and then actioned.
Kind Regards
The meandyou mobile team
A credit was passed as a few days ago my credit limit usage was sitting at only R268 used even though that is still too high, now it has increaed to R663.23 again
A credit was passed as a few days ago my credit limit usage was sitting at only R268 used even though that is still too high, now it has increaed to R663.23 again