sS
skosanajohan S

1 reviews | Active since Feb 2017

14 Feb 2017, 10:40

Me&You Mobile a complete waste of time

<p>Please to all of those out there who think that Me&You mobile is a **** - you are right. I have paid a deposit and am being charged for 6 sim cards which have for almost two weeks not been activated. When I contacted their help centre they first told me there was a problem with the Cell-C network and as such that is why I was struggling - then they told me that I did not have a valid ID and finally they escalted it to their support desk. There has been more than 30 emails sent between us - where they constantly pronmise to have it done, or they will get back to me. When i call them they cant put me through to anyone - their watsapp number does not respond to any equests for help - I have had to beg, ***** and shout, swearand still no reply. They are useless at everything except making sure they get your payment. I am not sure if it is a **** to get money or if they just dont have enough staff - but really I regret ever havign contacted the,. Rather go the FNB connect route or one of the limitless options of the other carriers - you might pay more but really at the moment I am paying a good price for nothing - I am so angry. STAY AWAY FROM THEM. </p>

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Replies (1)
Me&You Mobile
Me&You Mobile's reply14 Feb 2017, 14:09
Official

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.We will get back to you as soon as possible

Kind Regards

The meandyou mobile team