Me & you mobile

Me & you mobile is the worst company ever to mankind, please stay away from it. I have a horrific experience.i was invited to join them by on air multichoice campaign on a no contract month to month basis, billing of data 40 Gb day and 40 Gb night night with a rental router. I canceled my contract with them because their consultant told me that my area doesn't have coverage therefore we both agreed to have my account canceled over the phone. And that no cancelation fee will be charged since my account is within the turn around time, reference no *** on 03 May 2022.And I also returned their rental router in a perfect condition and also confirmed with their consultant now I received a message saying if a router is not returned I will be charged R1899.99 for their rental router upon inspection if it's not received in a good condition and funny enough their consultant told me very vividly that they have received the router and it's in a good condition and I will not be charged R1899.99. Furthermore I also requested a copy of our conversation in black and white sent to my email or our telephonic agreement he said to me he will send it till this day I'm still waiting.On the 25th of June 22 my account was debited R1899.99 unauthorized upon further inspection I realized that there's an additional R25 fee which was debited from my account.