GK
Glen K

1 reviews | Active since Nov 2019

07 Apr 2022, 17:51

ME AND YOU MOBILE MUST FALL!!!!!!

THIS COMPANY DOESNT DESERVE TO BE OPEN !!!!!!!

FOR MONTHS I HAVE BEEN TRYING TO SET UP A DEBIT ORDER AND THEY HAVE NEVER SET IT UP , EVERY MONTH I HAVE TO CALL TO MAKE PAYMENT

now that i want to cancel due to their **** service , i have to pay last months installment , this months installment yet it is already cut off (7/04/2022) and a pick up charge so the total i must pay is over 1K , and to make matters worse theres charges on the bill that they dont even know what for , now after 30 min on the line because its 5.30 they hung up on me and the offices are closed , what type of service is that???

DONT EVER JOIN THIS COMPANY THEY ARE A HUGE ******* AND DONT KNOW THEIR HEAD FROM THEIR TAIL , NO ONE KNOWS WHATS GOING ON IN THIS COMPANY THEY JUST THERE TO TAKE MONEY AND DONT CARE IF THEY PROVIDE A SERVICE OR NOT , I DO NOT KNOW HOW THEY CAN ADVERTISE NO FUSS NO CONTRACTS BUT YET THEY EAT YOU FOR MONEY

I SERIOUSLY WISH THE WORST FOR THE CEO THE COMPANY MUST CLOSE !!!!!! DAY LIGHT *******

0
Replies (1)
GK
Glen K's update03 May 2022, 12:57
Reviewer Update
After cancelling and returning the router , guess what i have been debited for services that i dont have , and turns out its more that the monthly bill that i originally used to pay , called the call centre now , although they debited me , they asked me for proof and had to send a statement to show them that the amount has been debited

on top of all this im still expected to pay R 350.00 to cancel a service that costs R 299.00 , what a joke

dont ever make a mistake and join them rather go to telkom or anyone else except them !!!!!!!