cN
ca N

1 reviews | Active since Jun 2017

21 Jun 2017, 16:20

Me and u Mobile - ***** and ********

<p>I initially paid for a sim card, which i never recieved and asked for a refund, i followed the refund process and was told that i would recieve one between 7-14 days, today almost 17 days later, and being promised a refund yesterday, the call centre cannot answer, neither is there a response. Please do not use companies like this who lack integrity and customer service support that are honest, and reliable. </p>

0
Replies (3)
Me&You Mobile
Me&You Mobile's reply21 Jun 2017, 16:34
Official

Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused , you will be contacted shortly.

Kind Regards

The meandyou mobile team

cN
ca N's update22 Jun 2017, 15:49
Reviewer Update

I did recieve a call from Niven the Senior Manager at Me and U Mobile and was assured some feedback this morning, on the refund, just more and more dishonesty, the company and staff lack integrity.

Me&You Mobile
Me&You Mobile's reply22 Jun 2017, 16:07
Official

As per our telephonic conversation refund has been processed into your account.

We would like to apologise for the inconveniences and frustration caused.

Kind Regards

The meandyou mobile team