*****, *******, and the Worst SA Network

My experience with this company has been poor from day 1.

When I ordered the simcard on the 24th of July they charged me for the package plus a delivery fee. The simcard arrived within 5 days but getting them to port my number and actually acknowledge it was on their network took me well into the following month.

Then they charge me again at the end of August. Now, this is fine, I thought that you were simply paying in advance, never was I told that you actually pay in arrears. Their cell service is ****, you only get 3G unless you're in the city and some days the calls just get dropped the entire time.

Raising an issue with them just means they open a ticket that never gets resolved. Their 24 - 48 hours has taken two weeks. Their customer support sounds like they just entered the industry, spinning on ever questions, and every time you call its a different story.

Last week I sat on the phone with a gentleman that told me there was no notice period and I should cancel on the last day to avoid any additional charges. That was after it took him quite a while to figure out that I wasn't on a data contract with a device but rather a sim only contract. Only to be told something completely different by another consultant today when I phone in to cancel.

When I kept on asking that I want the call to be pulled, the consultant spoke over me. They know they are in the wrong but doesn't want to resolve the issue.

Stay away from this network, they are *******, *****, and a bunch of lazy a$$hole$ that doesn't know what the hell they are doing.