Incorrect goods delivered

I ordered two sim cards on the R50 free bundle with delivery, both without itemised billing. After payment I received an order summary stating one sim card with delivery and itemised billing. In trying to resolve the issue via email I received extremely poor service - in the end a consultant confirmed that they have tracked down my original order and also confirmed that they will fix the order before sending it. Today a single sim was dropped of at reception for me - the courier did not even request my ID. With service like this, I would NEVER suggest Me And You to anyone!