SM
SHAUN M

1 reviews | Active since Oct 2015

06 Apr 2016, 10:55

Inconsistency

I urge you not to use them , I reported a case on hello Peter about 4 months ago thinking I was mad , at the time It was the only complaint , after the CEO and Group CEO got involved it was sorted out.<br> Today I see there are loads more complaints and I fully understand why!<br> I have been shoved from pillar to post , requesting my line to be re activated spent about R200 on phone calls to do , requested copy of transcripts and fact in writing and still to date have received nothing despite the fact that they are sitting with my money AND my deposite.<br> Every call center agent has a different set of rules they follow and when you ask to speak to management it's alway the same. .... They simply are unavailable ... Guess the saying is true buy cheap expect cheap ... Service lol , that's a word NOT in their vocabulary.<br> Probably the worst service ever received!

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Replies (1)
Me&You Mobile
Me&You Mobile's reply08 Apr 2016, 16:49
Official
Hello EPICWEALTH,

Thank you for chatting to our customer care. We are glad we could resolve your issue.

Many thanks,
me&you mobile

Best regards,