******* activity and terrible service

Month two of battling with this *********** company who have once again overstepped my credit limit, I decided to turn off my mobile data and run an app that properly tracks my data usage. I have a record of this month showing zero mobile data usage from the 6th November till now, yet I have screen shots of their sim card manager showing an increase of my bill even though it should a) be soft locked and b) my phone has been restricted to wifi data only. Something very fishy here.<br> <br> Not only did they not soft lock my account again, they have come with the same bs excuse of not being able to soft lock it if the user is using data, after proving with their own excel records that it could only have been over stepped by R0.02 the first time, I was promised a refund for the the amount that was over stepped due to their error. Surprise surprise, my bill was still way higher than my credit limit. My data bundle that I had paid for was paused for two weeks due to their error and has still not be credited for the 13 odd days of inaccessibility.<br> <br> In short, their service is terrible, their ethics are terrible and their, and without a doubt they are SA's worst cellphone provider.