mM
minesh M

1 reviews | Active since Jun 2015

02 Dec 2015, 20:05

If This Is What It Takes To Get A Response... So Be It.

How hard can it possibly be to reply to my emails...<br> As Well As to your 'Whatsapp' feature.<br> <br> Last Month I was 'Soft Blocked' unable to make calls for 2 consecutive days on my Unlimited Package.<br> And in the time when I needed my phone the most (left stranded on the road)<br> <br> Why?<br> Because of an error on your side with my billing info.<br> Errors do happen so I overlooked it.<br> <br> Guess what.<br> it's a new month and the same problem.<br> I'm paying for a unlimited contract but yet I still have to load airtime on other networks because someone is clearly not doing their job ???<br> <br> Why Should I Still Pay The Full Subscription Fee When Clearly I'm Unable To Use The Services For a Full Month.<br> <br> I'm Pretty Sure This Is Thee Only Way To Getting A Response From Me & You Mobile.<br> <br> <br>

0
Replies (1)
Me&You Mobile
Me&You Mobile's reply03 Dec 2015, 08:27
Official
Hello minesh1269,

We're sorry for the inconvenience caused. We will get a member of our help team to get in touch with you.

Thanks,
me&you mobile