********** Company and Worst Customer Service

In January I had a crossed account with another person from Cape Town were I was paying for that person and my line was cut each month because that person did not pay. My number was registered to that person from Cape Town and vice versa. To resolve that problem took about 5 months. I was to get reimbursed for the amounts I paid for the other person but to date none has been resolved. My line keeps getting cut each month since May due to Me and You Mobile having issues debiting my account but that to as not been resolved to date. Each month I get charged for data, international calls and sms that I don’t make and I have requested info on this but once again no response. The first agent tells me I used more data than my monthly limit but another call agent informed me that my monthly data was loaded late that’s why I was charged. And once again that issue is not resolved. They insist I pay each month to get my line opened and the issues will be sorted and I will be reimbursed. THE MANAGER NIVEN IS THE MOST USELESS MANAGER I EVER CAME ACROSS WHO KNOWS ABOUT ALL THESE ISSUES AND PROMISED TO RESOLVE IT BUT I RECEIVED NO FEEDBACK FROM HIM. I WONDER IF HE AS ANY S****S TO HOLD THAT TITLE. ME AND YOU MOBILE ARE **********LY CHARGING CUSTOMERS ON SERVICES NOT USED AND ARE GETTING AWAY WITH IT. I WILL BE WRITING TO MY LAWYER AND THE CONSUMER PROTECTION BODY ABOUT THIS.