aS
annemarie S
1 reviews | Active since Apr 2021
11 Feb 2025, 18:45
Fedup consumer
I would give them - 5 if I could. This is pathetic.I have been struggling to get accounts fixed and updated,unresponsive customer service;no reply from support..I am super disgusted...I have been a customer with them for quite a while but now I am done, fed up over this..
Anyone from me and you mobile management please get in touch with me to cancel both my and my husbands services..
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Me&You Mobile's replyOfficial
12 Feb 2025, 17:53Dear Anne Marie,
We’re sorry to hear about your experience and understand your frustration. Our team has looked into it and has attempted to reach out to you regarding your account status, but unfortunately, we were unable to connect via phone.
Our support team has followed up with you via email to provide further details on your account status and the steps required to resolve this matter. Please have a look out for the email, we will be happy to assist with any further requests regarding your services.
The team will attempt to call you again tomorrow morning to help speed things along.
Kind Regards,
Your M&Y Team
We’re sorry to hear about your experience and understand your frustration. Our team has looked into it and has attempted to reach out to you regarding your account status, but unfortunately, we were unable to connect via phone.
Our support team has followed up with you via email to provide further details on your account status and the steps required to resolve this matter. Please have a look out for the email, we will be happy to assist with any further requests regarding your services.
The team will attempt to call you again tomorrow morning to help speed things along.
Kind Regards,
Your M&Y Team
Me&You Mobile's reply12 Feb 2025, 17:53
Official
Dear Anne Marie,
We’re sorry to hear about your experience and understand your frustration. Our team has looked into it and has attempted to reach out to you regarding your account status, but unfortunately, we were unable to connect via phone.
Our support team has followed up with you via email to provide further details on your account status and the steps required to resolve this matter. Please have a look out for the email, we will be happy to assist with any further requests regarding your services.
The team will attempt to call you again tomorrow morning to help speed things along.
Kind Regards,
Your M&Y Team
We’re sorry to hear about your experience and understand your frustration. Our team has looked into it and has attempted to reach out to you regarding your account status, but unfortunately, we were unable to connect via phone.
Our support team has followed up with you via email to provide further details on your account status and the steps required to resolve this matter. Please have a look out for the email, we will be happy to assist with any further requests regarding your services.
The team will attempt to call you again tomorrow morning to help speed things along.
Kind Regards,
Your M&Y Team