1 reviews | Active since May 2016
Endless issues
<p>Me&You mobile has undergone systems upgrades. Ones where your account balance was unavailable online. I wasn't informed of these upgrades. I also wasn't notified when my data was about to run out, when I was about to reach my credit limit, when my data did run out and when I exceeded my credit limit.</p> <p>I'm not surprised as there is always something wrong with this account. When I called the contract centre they didn't say "we're so sorry for the inconvenience, here is complementary data," they said, "there's nothing we can do."</p> <p>To all potential and current customers, read all of the small print in the terms and conditions (inclu. Half an hour call limit), make sure you always check your account balance (when the systems aren't down) and allocate plenty of time every month to spend on the phone to the call centre.</p>
Thank you for bringing this to our attention. We apologize for any inconvenience caused, we are currently investigating the current usage on your account and will provide you with a response shortly.
Kind Regards
The meandyou mobile team
Thank you for bringing this to our attention. We apologize for any inconvenience caused, we are currently investigating the current usage on your account and will provide you with a response shortly.
Kind Regards
The meandyou mobile team
we have tried contacting but reached voicemail, please provide us with an alternate number that we can contact you on.
Kind Regards
The meandyou mobile team
we have tried contacting but reached voicemail, please provide us with an alternate number that we can contact you on.
Kind Regards
The meandyou mobile team
