Don't waste your time or money - Pathetic!

If I could give a zero I would. Most ridiculous service that I have ever received. Countless problems. Most frustrating is that they keep deducting the wrong amount from your account. I have to call in and email each month to request the balance of the account. They provide you with an amount telephonically, and a different one via email, but then deduct more than double from your account. My most recent example: Email from Me and You on the 23rd of December stating the amount will be R916.95. This was not an automated message but from a support consultant after I have queried the account. Then on the 24th of December, an amount of R2 124.66 gets debited. Their response: There was no debit done on your account.

The website has an account statement and invoice functionality that has never worked. So you are not even able to see your account statement and invoices. You just wait for a random amount to get deducted from your account and then have to fight with them to get a refund. And the best part is, a few days later, they will still "soft-block" your account for non-payment.

I have also had a scenario where they deducted money from a different bank account that I have never even shared the details with them and never given any authorisation to debit. I have only used the card to purchase a data bundle. So how did they manage to get the bank account details?

After all these issues, I have requested numerous times to speak to a manager but to no avail. They are never available to speak or always say they will call you back, but it just never happens.

To be completely honest, I feel bad for the staff as I have dealt with numerous staff who have really tried to help me and you can hear the frustration in their voice from such a pathetic company.