1 reviews | Active since Nov 2015
DONT USE THIS NETWORK
Hi.<br> <br> I took a line from Me and you mobile on the 14th of October, read all terms and conditions with regards to the fair usage policy.<br> <br> On the 11th of November before my billing date my line was barred and closed for no reason, before my billing date.<br> <br> I was told i only used R2.00 of data, however my billing date is the 14th NOT THE 11TH!!! <br> <br> I called in and waited 6 minutes for a consultant to assist me, who clearly had no knowledge of the work he is currently doing.<br> <br> Why does the company employ people who do not have any customer services experience or knowledge of what they are doing??<br> <br> NO MANAGERS AVAILABLE TO SPEAK TO, ALL TEAM LEADERS ARE BUSY, NO ONE IN MANAGEMENT IS AVAILABLE ON THE FLOOR. <br> <br> I'm still waiting for my 1st refund on my ****ing line that was also barred and closed.<br> <br> PLEASE WHATEVER YOU DO, DO NOT USE THIS STUPID COMPANY WITH THERE ILLITERATE STAFF THAT DON'T HAVE A CLUE OF WHAT THEY ARE DOING!!<br> <br>
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We will be in contact with you shortly and we can take you through the details of the fair use policy.
Kind regards,
The me&you mobile team
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We will be in contact with you shortly and we can take you through the details of the fair use policy.
Kind regards,
The me&you mobile team
