1 reviews | Active since Dec 2015
DISCONNECT MY LINE WITHOUT NOTIFY ME
i took contract from me and you mobile for unlimited calls for R 300 per month in october 2015. I paid R 300 deposit. It was running smoothly everything till now. All of the sudden they suspended my line, and when I phone on call centre *** then person told me your line has been suspended because I didn't use 50mb data.<br> But When I took a contract that time it wasn't give me any explanation about using of data. and from oct to dec also I never use data. why they didn't tell me in a first month. I took contract over the call centre no. ***.<br> I ask them to check their recording but they refuse. and call centre manager refuse to give me ceo contact neither <br> she don't want it to pass the massage to ceo or his secretary. They took my deposit R 300 also. Can you please contact right person and restart my line. Person sold to me this contract never read for me terms & conditions about using data. otherwise I should use it.
In order to be able to offer the service we need to safeguard ourselves against misuse. The Fair Use Policy is in place to ensure others can continue using it. The t's & c's state and have always stated that some data must be used in order to keep the R300 deal active. Unfortunately you have breached the terms and conditions.
You may still purchase any one of our other deals.
Thank you,
me&you mobile.
In order to be able to offer the service we need to safeguard ourselves against misuse. The Fair Use Policy is in place to ensure others can continue using it. The t's & c's state and have always stated that some data must be used in order to keep the R300 deal active. Unfortunately you have breached the terms and conditions.
You may still purchase any one of our other deals.
Thank you,
me&you mobile.