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lew.bernadette lew.bernadette

1 reviews | Active since Sept 2016

29 Sept 2016, 14:53

Deactivated my numbers and unable to retrieve them no information given

<p>I completely regret having dealt with me&you mobile they have deactivated my numbers and then without notification that if I had not claimed the number in 90 days the numbers would be lost all they said was pay the bill and then go to Cell C and they will be able to reclaim your number. Now apparently that cannot happen and the numbers are lost forever please can someone help me.</p>

0
Replies (3)
Me&You Mobile
Me&You Mobile's reply29 Sept 2016, 15:03
Official

Thank you for informing us of this, we are currently investigating your query and will be in contact with you shortly.

Kind Regards

The meandyoumobile Team

Me&You Mobile
Me&You Mobile's reply29 Sept 2016, 15:39
Official

We have tried contacting you to assist with your query, the line keeps getting disconnected without a voicemail. We will be in contact with you again.

Kind Regards

The meandyoumobile team

Me&You Mobile
Me&You Mobile's reply30 Sept 2016, 14:31
Official

As per our conversation, the below query has been resolved as cell c has informed you that they will be providing you with your numbers. For futher enquiries dont hesitate to contact us.

Kind Regards

The meandyoumobile team