SB
Sinethemba B

1 reviews | Active since Jul 2021

10 Nov 2022, 20:12

****************, Me&you mobile are ********

I signed up for DSTV explore with Me&you and the consultant insisted that I should try their router and if I don't like it, I can returned it at no cost. I returned it without even using it because I was looking for uncapped data deal & their deals were capped at 30 gig/month. To my surprise, on the 26/09/22 I saw R386 going off my account, when I checked it was Me&u. I called them asking for a refund because I returned the router. When I logged the call to return the router, the consultant confirmed that the router wasn't even activated on their side. I received an email promising the refund, but until today I haven't received my money. Instead, another debit of R150 came off my account on thee 26/10/2022. This company is out there to **** people.

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Replies (1)
Me&You Mobile
Me&You Mobile's reply10 Feb 2023, 17:05
Official
Hi Sinethemba, We would like to apologise for our delayed response. We have only opened our Hello Peter business account and started monitoring Hello Peter since the 9th of February 2023. If your query has not yet been resolved kindly contact us on ***and ask for Prenolin Govender and I will personally ensure we find a solution