DATA AND CALL LIMIT REACHED WITH NO WARNING

<p>I received and SMS last night stating that my 5GB monthly data bundle has run out. Upon checking on your App it showed that I had also reached my R50 call limit when I made very few calls. My phone has been tracking my data usage and it had my usage at just under 3.8Gb - which is on par with my usual usage.</p> <p>I find this highly alarming as I have been using my data as per usual and usually have a 1gb left when it reaches the 25th of the month.</p> <p>I also track my usage on your app all the time and am always surprised to find that your billed usage to me is a little less than mine.</p> <p>I had to top up with R250 for 2gbs which is LUDICROUS! I never received an SMS to warn me about being at 80% of data usage nor for my call limit.</p> <p>- My background data is off for most apps<br />- I monitor my usage <br />- I use WiFi where available.</p> <p>Please advise how you got to this usage.</p>