1 reviews | Active since Jun 2015
contract cancellation against CPA and pure unfair!
i have been with me and you mobile for about 5 months , endorsed it with all, whilst on a call today - i received a sms telling me that my contract will be cancelled on the 11th- all because i never used 50mb of data for the month,. i made this my primary cell number , all friends family and work now have it as well, and now it's just cancelled, no decency of a heads-up nothing , forced now to migrate to one of the bundled packages which is not what I purchased. common business courtesy would have been to advise me in month 1 already that my data usage was low - i have wifi and work and home so would have been so, had i had known or been advised about i would have taken steps to increase my usage. the practice of cancelling without warning and obligating choice is sinister ! which self deserving / respecting company behaves like this ?, as if the R300 contract was a catch to ***** me away from my other provider just to ***** me over later on a plan i never wanted , which will place me in worse off position. i even obliged to pay in any penalties but none will be heard, i guess like everything in life- you pay peanuts, you get ******s - reporting to icasa!
Please can you provide us with your name and contact number so that we can call to discuss the details of the policy with you?
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We can take you through the details further on our call.
Kind regards,
The me&you mobile team
Please can you provide us with your name and contact number so that we can call to discuss the details of the policy with you?
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We can take you through the details further on our call.
Kind regards,
The me&you mobile team
