WK
Walukonka K

1 reviews | Active since Mar 2020

26 Jul 2023, 08:56

Complain

I would like to rate this with Zero star if it was available, I to a month to month contract with Me and You, the delivered a router to me after testing it was not working, I phone them they said that the sim need to be activated after several attempts the sim have never bee activated till today I try to cancel the contract over the phone they say that I should send an email which I did not have. From February till today the sim is not activated if the collect money from my account I reverse it I phone to find out why are they charging without rendering me any service they said that I am renting the router I really curse the day I picked up me phone and dialled the number of Me and You.

0
Replies (1)
Me&You Mobile
Me&You Mobile's reply27 Jul 2023, 09:28
Official
We apologize for any inconvenience caused. As a representative of Me&You services, I understand the importance of timely and efficient service. I'll do my best to assist you with the router collection issue. We will be keeping in touch with you to resolve this issue the best way possible .