YC
Yusuf C

1 reviews | Active since Apr 2013

13 Apr 2016, 10:25

Charged for something a year later

My account was recently debited for R150 from me and you mobile. I enquired what the debit was for a week a ago and no one was able to tell and said they will look in to it. I have called again today and now I am told that I was charged for data in June 2015!! Ever since I signed up with me and you mobile from when they started, I have a debit order every month from me and you mobile and my account is always paid up. I think is really ********* to charge for something a year later! You claim to be a service provider with no contracts and a month to month account. How is possible to charge me a year later. If this is not resolved I will definitely cancel mine and my family's me and you mobile accounts.

0
Replies (1)
Me&You Mobile
Me&You Mobile's reply13 Apr 2016, 10:33
Official
Hello Joechots,

Thank you for contacting us, and we are sorry for your poor experience.

Please can we have your contact details so we can investigate further.

Many thanks,
me&you mobile