Cancellation Fee that was Never Explained and Disclosed on the Call

To my surprise I've been summoned to pay a cancellation fee that was never ever disclosed of a R150,00 and I should have read the clause on their Terms and Conditions. I don't recall any of the personnel explaining when they explained their services.

I cancelled there's that couldn't be rendered to me and yet had to pay for something that i had not utilised because their SIM card was never activated and I also even after them trying to activate the SIM card, it never worked.

So why Am I charged the R150 for the cancellation for me not being happy with the service delivery and if i had encountered problems from the word go, what more could I have asked for and I was told I could cancel at anytime I wanted as it was a month to month contract. I never used their services because they were inactive.

I personally would never recommend Me&You Mobile Services to anyone and for the record, I will not pay and nor will my credit profile be jeopardised for something that didn't work for both me and them.

I have serious financial obligations that I adhere to on a monthly basis and the service are well rendered and delivered .I have never encountered such a thing before and therefore, I will not pay as both the Agent that called and the Customer Service Agent I was transferred to couldn't explain what the cancellation was for aside for "resealing fee, I don't know and cancellation Fee"