1 reviews | Active since Jul 2016

11 Mar 2021, 18:14

Billing issues

me&you moblie recently migrated all Boksel customers over onto their billing. I always had a debit order and it always was right. Feb21 my debit order didn't go off and they just blocked my line. I has to reach out to them to ask what I need to pay, they couldn't assist me. I have tried numerous times now to reach out via chat on the website. Now I cannot make use of my phone and I always pay my accounts on time. This is absolutely shocking service to penalise me for the mistake they made....

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Replies (1)
's update07 Apr 2021, 21:07
Reviewer Update
Hahahahaha, me&you mobile comes to the party again with absolutely shockingly bad service a second month in a row. Again they got my billing details wrong, after they promised me "this will not happen again", and then follow it up with:" We apologise for any inconvenience caused in this matter".