BR
Bennie R
1 reviews | Active since Mar 2009
11 Nov 2015, 15:54
Billing incorrect
I signed up for the R 300 unlimited Talk package and it worked perfectly for the first 3 months. I also use whatsapp on this phone. They blocked my line and claim that I didn't use any data and according to their agreement that is not fair usage by me. <br> <br> This is a LIE!!! I am using whatsapp on this phone and did use data. <br> <br> This is just CORPORATE Bullying to get the customer to now sign up for R399 per month.<br> <br> Shame on you Me&You Mobile.<br> <br> What comes around goes around!!!!
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Me&You Mobile's replyOfficial
12 Nov 2015, 10:26Hello bennier,
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We will be in contact with you shortly and we can take you through the details of the fair use policy.
Kind regards,
The me&you mobile team
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We will be in contact with you shortly and we can take you through the details of the fair use policy.
Kind regards,
The me&you mobile team
Best regards,
Me&You Mobile's reply12 Nov 2015, 10:26
Official
Hello bennier,
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We will be in contact with you shortly and we can take you through the details of the fair use policy.
Kind regards,
The me&you mobile team
Our Fair Usage Policy on our website is in place to ensure that we can continue offering the service to our customers. We will be in contact with you shortly and we can take you through the details of the fair use policy.
Kind regards,
The me&you mobile team
Best regards,