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Nompumelelo
1 reviews | Active since Jun 2022
28 Jun 2023, 03:59
Biggest ****mers ever!!!!
I canceled my month to month fixed LTE with this company in March, Router was collected middle of April but I'm still paying for a service I don't have. I have called the company numerous times and they just give me excuses of we working on it. Yesterday I called to confirm if I had been canceled and no money will be taken from my account this month. The agent said she can not confirm, meaning for the 3rd month I will be paying again for something I don't have. This company ****s people and they don't even care.
Helpful (0)
Replies (4)0
Replies (4)
Me&You Mobile's replyOfficial
28 Jun 2023, 09:10 Hi Nompumelelo, I have tried contacting you regarding your query.Your refund/credit has been logged and the FLTE line has been cancelled, you will not be debited going forwardIf you could kindly contact me on ***so we can discuss further. Regards Prenolin
Me&You Mobile's reply28 Jun 2023, 09:10
Official
Hi Nompumelelo, I have tried contacting you regarding your query.Your refund/credit has been logged and the FLTE line has been cancelled, you will not be debited going forwardIf you could kindly contact me on ***so we can discuss further. Regards Prenolin
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Nompumelelo's updateReviewer Update
28 Jun 2023, 09:30I did not receive any call from you.
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Nompumelelo's update28 Jun 2023, 09:30
Reviewer Update
I did not receive any call from you.
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Nompumelelo's updateReviewer Update
30 Jun 2023, 18:09Yet again I have been billed for June, what the hell!!! I am so tired of this company just taking my money as they please. You refuse to cancel my subscription. Everytime I write a review ya'll lie and say you have called me when you have not. When I call customer care they say they working on it. Since April ya'll have been working on it. What the hell must I do now coz even writing on here isn't helping!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Nompumelelo's update30 Jun 2023, 18:09
Reviewer Update
Yet again I have been billed for June, what the hell!!! I am so tired of this company just taking my money as they please. You refuse to cancel my subscription. Everytime I write a review ya'll lie and say you have called me when you have not. When I call customer care they say they working on it. Since April ya'll have been working on it. What the hell must I do now coz even writing on here isn't helping!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Me&You Mobile's replyOfficial
06 Jul 2023, 09:02Hi Nompumelelo, Thank you for taking our call. Glad we could assist and have your billing issue resolved. Once the refund/credit is completed we will notify you. Regards Prenolin
Me&You Mobile's reply06 Jul 2023, 09:02
Official
Hi Nompumelelo, Thank you for taking our call. Glad we could assist and have your billing issue resolved. Once the refund/credit is completed we will notify you. Regards Prenolin