1 reviews | Active since Apr 2017

07 Apr 2017, 19:35

BEWARE !!!

<p>After paying R400 and sending all the FICA documents a total of 6 times I still have no connection.</p> <p>To make matters worse I asked for my number to be ported. My existing SIM has been disabled & the "rocket scientists" at ME@U are unable to connect me to my new sim. It's been three weeks now & I have lost business because of this.</p> <p>I am livid !</p> <p>The customer support are very polite, but of no use whatsover. </p> <p>The IT department on the other hand are absolutely ***********.</p> <p>After three weeks nobody can actually tell me what the probloem is.</p> <p>I suppose it's a case of a little knowledge is a dangerous thing.</p> <p> </p> <p>I am beginning to think this is a ****.</p>

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Replies (2)
Me&You Mobile
Me&You Mobile's reply08 Apr 2017, 08:30
Official

Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.

Kind Regards

The meandyou mobile team

Best regards,

Me&You Mobile
Me&You Mobile's reply10 Apr 2017, 15:29
Official

As per our telephonic conversation ,The query with your line has been resolved .

You have confirmed that you are able to use your line

We would like to apologise for the delay and the inconveniences caused

Kind Regards

The meandyou mobile team

Best regards,