1 reviews | Active since Nov 2011
Bad Business
I look out a month to month contract with Me and You Mobile the Middle of this year 2017. Firstly I struggle to get my sim card activated after weeks of fighting eventually it was activated. After one and half month of use they cancelled my unlimited contract because of fair use policy. Nobody at there company inform me about the changes, I phoned in August 2017 and enquirer about the change in contract, I inform them I want to cancel my agreement. I stop my payment because I was not inform about the changes in the agreement they change me to R 300 deal without letting me know. Why must i pay for something I don't want to use anymore. Today 2x months I realize the contract was not canceled and Me and You all the time loaded debit orders onto my Credit Card after i said please don't to it. Today i want to pay them there is no banking details on there invoice and statement and also after i spend two hours on the phone the lady said i must pay for 3x months and i will get nothing for paying that amount. You can also not talk to any Directors or CEO or help you sort out your problems i wonder why?
Hi There
“Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team”
Hi There
“Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team”
Hi Callie
Kindly note we have tried to contact you however we reach your voicemail.
Please provide and alternative contact number as well as a more suitable time to contact you.
Kind Regards
The meandyou mobile team”
Hi Callie
Kindly note we have tried to contact you however we reach your voicemail.
Please provide and alternative contact number as well as a more suitable time to contact you.
Kind Regards
The meandyou mobile team”
Hi Callie
kindly note we have been in contact with you.
As per your request we have processed a cancellation on your account.
Your cancellation will take effect at the end of this month as this is a month-to-month contract.
Kind Regards
Hi Callie
kindly note we have been in contact with you.
As per your request we have processed a cancellation on your account.
Your cancellation will take effect at the end of this month as this is a month-to-month contract.
Kind Regards