BAD BAD SERVICE
<p>On 21st April 2017, i called the service provider and requested for 2 sim card replacements. The person who was helping me was Philisiwe. She took down both nrs and also took down my physical address details. </p> <p>Today is Friday the 22nd, i received my package BUT there was only one sim card in it......I called ME&YOU Mobile and i was told that they couldn't do anything to help me because Philisiwe is today......i asked them to go listen to the voice recordings to hear the exact conversation i had with her but they still couldn't help me...</p> <p>I find this really frustrating and dissappointing because i've paid for courier and that means having to get the other sim card i've to pay again for it to be delivered. On top of that because it's Friday that means i will probably get my sim card Tuesday the latest because they don't send out sim cards on weekends. </p> <p>This is really frustrating because i need my sim card because my nr is linked to my bank and i have to use it but now i can't use it. I can't even use my sim card so that means i'm paying for something i'm not using because of someone's error....</p> <p> </p> <p>I REALLY CAN'T BELEIVE THIS BAD SERVICE</p>
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The meandyou mobile team
