JH
Jaun H

1 reviews | Active since Dec 2012

22 Nov 2017, 09:23

As usual, admin problems with meyou

Received a email stating that im in contravention of their fair use policy and and states: You are in breach of this policy as you have not used enough data. I have a unlimited talk time with 5G monthly data I have used 2233MB

I have used 2233MB but should use at least 50MB Very confusing

0
Replies (2)
Me&You Mobile
Me&You Mobile's reply22 Nov 2017, 09:24
Official

Hi Juan

Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.

Kind Regards

The meandyou mobile team

Me&You Mobile
Me&You Mobile's reply24 Nov 2017, 09:41
Official

Hi Juan

Me&you mobile has made contact with you.

Once again we do apologise for the Error Notification sent out to you and the inconvenience caused.

Kind Regards

TheMeAndYouMobile Team.