1 reviews | Active since Apr 2017
Are you not interested in my business!?!
<p>I just got the new iPhone deal from you and received my sim card on friday. On sunday my phone stops working, I go online and see that my sim has been cancelled? I tried calling customer care, but you aren't open on sundays, so I wait for Monday morning. When i call on monday morning from 8am, it says you are currently closed. You are supposed to be open from 7am to 7pm, mon - Fri? I try writing a support request on your website and the send button doesn't work. Is there any part of your business that is functioning?</p>
Thank you for bringing this to our attention, the opening hours have changed from 9am to 5.30 pm Monday to Friday and 8am to 13:00pm on Saturdays. We apologise for the profile reflecting as cancelled and you not being able to manage your account. we are currently investigating and will be in contact with you shortly. You are also able to keep in contact with us via e-mail (***)
Kind Regards
The meandyou mobile team.
Thank you for bringing this to our attention, the opening hours have changed from 9am to 5.30 pm Monday to Friday and 8am to 13:00pm on Saturdays. We apologise for the profile reflecting as cancelled and you not being able to manage your account. we are currently investigating and will be in contact with you shortly. You are also able to keep in contact with us via e-mail (***)
Kind Regards
The meandyou mobile team.
As per our discussion this has been submitted to the IT department as priority, Once this has been resolved we will be in contact with you.
Kind Regards
The meandyou mobile team
As per our discussion this has been submitted to the IT department as priority, Once this has been resolved we will be in contact with you.
Kind Regards
The meandyou mobile team
As per our discussion the query has been resolved and you are able to use your services.
it has been a great pleasure assisting you.
Kind Regards
The meandyou mobile team
As per our discussion the query has been resolved and you are able to use your services.
it has been a great pleasure assisting you.
Kind Regards
The meandyou mobile team