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John S

1 reviews | Active since Jun 2017

13 Aug 2017, 09:55

ABSOLUTE THEIVES

<p>These ******* have the nerve to help themselves to my fiances credit card funds after I cancelled them in the 1st month. I signed up for the R329.00 unlimited package and bought 300mb of data. Paid R404.00 when I cancelled they tell me that the R404.00 is a refundable debosit only and that I owe over R1300.00 I paid an additional R550.00 as I was told that I signed up for a Gig and telling them to change it is not good enough I had to do it online on there website. I figured as angry i was with them and there service. A months notice was fair enough and paid for the extra data for both months as well. Since then they have helped themselves to my fiances credit card without her consent. I was on a month to month deal!!!!! This is blatant theft We discovered this today and can only deal with them and and the bank tomorrow. Do not trust these folks they are not reputable!!!!</p>

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Replies (1)
Me&You Mobile
Me&You Mobile's reply14 Aug 2017, 12:49
Official

Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.


Kind Regards
The meandyou mobile team