Avoid Mavoni Tech at All Costs

The worst fibre service providers I have ever dealt with.

The internet connection constantly becomes extremely slow or almost unusable, especially around month-end and the beginning of the month. The Wi-Fi regularly loses connection, and whenever there is a power outage, there is a good chance you will be left struggling to reconnect.

What makes the experience even worse is the customer service. Instead of providing proper support, they often give short, unhelpful responses and then try to shift the blame onto the customer. Once they have said what they want to say, they simply ignore further messages, leave them on read, and stop responding altogether.

As I write this review, I have been without internet for two days despite having paid for the service. My calls have been ignored, my messages have been blue-ticked, and even requests to cancel the service and discuss a refund have gone unanswered. Being expected to pay for a service that is not being provided, while being completely ignored by support, is unacceptable.

A fibre provider's most basic responsibilities are to deliver a stable connection and provide assistance when things go wrong. In my experience, Mavoni Tech has failed at both. The lack of communication, poor support, and recurring connection problems have made this one of the most frustrating service experiences I have ever had.

Save yourself the stress, wasted money, and endless frustration. There are far better providers available that actually value their customers and respond when problems arise.