

Maersk
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Has anyone dealt with Maersk recently- The service is pathetic. You call customer service and the call center is in India with the most USELESS agents. They offer no help whatsoever. Maersk has gone and held our container hostage for outstanding inv's for which we never received!! They are not supposed to bill us directly in the first place. They should bill my agent, but we have been trying for 4 days to get these invoices with no joy, I actually cannot believe it. The worst customer service I ever seen un my life!!!!!
1 reviews | Active since May 2026
Has anyone dealt with Maersk recently- The service is pathetic. You call customer service and the call center is in India with the most USELESS agents. They offer no help whatsoever. Maersk has gone and held our container hostage for outstanding inv's for which we never received!! They are not supposed to bill us directly in the first place. They should bill my agent, but we have been trying for 4 days to get these invoices with no joy, I actually cannot believe it. The worst customer service I ever seen un my life!!!!!
1 reviews | Active since Nov 2017
Been trying to contact Maersk for release of our shipments for over 2 weeks. Poor communication and customer service. I have been put into situations where I have to pay for storage and overstays , which is severely impacting my business, due to Maersk pathetic customer service and platform. I would like to report this business to the NCC and to the commissioner, as it is very unfair for customers to suffer due to Maersk negligence. Its an ongoing issue and doesn't seem like they want to fix it. Instead they are changing things internally and now we as customers have to suffer.
1 reviews | Active since Nov 2017
Been trying to contact Maersk for release of our shipments for over 2 weeks. Poor communication and customer service. I have been put into situations where I have to pay for storage and overstays , which is severely impacting my business, due to Maersk pathetic customer service and platform. I would like to report this business to the NCC and to the commissioner, as it is very unfair for customers to suffer due to Maersk negligence. Its an ongoing issue and doesn't seem like they want to fix it. Instead they are changing things internally and now we as customers have to suffer.
1 reviews | Active since Oct 2025
I have been trying for close to two weeks now to register on the Maersk website in order for me to be able to proceed with my import shipment, HOWEVER, I have been pushed from pillar to post with still no resolution in sight. Pathetic Customs Experience from one of the largest shipping lines globally.
1 reviews | Active since Oct 2025
I have been trying for close to two weeks now to register on the Maersk website in order for me to be able to proceed with my import shipment, HOWEVER, I have been pushed from pillar to post with still no resolution in sight. Pathetic Customs Experience from one of the largest shipping lines globally.
Hellopeter has tracked Maersk across 4 reviews. Maersk hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Maersk? Write a review to help others decide.
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