Based on recent customer reviews, Live Easy Apartments presents a sharply divided picture. Residents of the newer Sandton and Katherine buildings praise named reception staff, clean units and convenient locations, while tenants at Fourways, Randburg, Steve Biko and Nana Sita describe electricity and water outages, unmanaged night noise, withheld deposits and unanswered emails. Agent Professionalism and Service Quality (3.4) carries the profile; Trust, Transparency and Financial Handling (0.5) drags it down heavily.
Top Strengths:
- •Agent Professionalism & Service Quality: Named staff members drive the strongest sentiment here. Khanyi Hlogwane, Sandra and Zama Cashibe are singled out for kindness, work ethic and following through on unit problems, and reception teams at newer buildings are described as welcoming and available around the clock.
Replied to 20% of negative reviews
Reply time on negative reviews: 54h 13m
TrustIndex
3.6
Reply Time
154h 2m
NPS Score
-79
Recommended: Unlikely
Replied to 20% of negative reviews
Reply time on negative reviews: 54h 13m
Nov '25 - Oct '26
Frequently Asked Questions About Live Easy Apartments
What do customers say about Live Easy Apartments?
Based on recent customer reviews, Live Easy Apartments presents a sharply divided picture. Residents of the newer Sandton and Katherine buildings praise named reception staff, clean units and convenient locations, while tenants at Fourways, Randburg, Steve Biko and Nana Sita describe electricity and water outages, unmanaged night noise, withheld deposits and unanswered emails. Agent Professionalism and Service Quality (3.4) carries the profile; Trust, Transparency and Financial Handling (0.5) drags it down heavily.
What is Live Easy Apartments's biggest strength?
Live Easy Apartments's biggest strength, according to Hellopeter's AI analysis, is Agent Professionalism & Service Quality. Named staff members drive the strongest sentiment here. Khanyi Hlogwane, Sandra and Zama Cashibe are singled out for kindness, work ethic and following through on unit problems, and reception teams at newer buildings are described as welcoming and available around the clock.
What are the most common complaints about Live Easy Apartments?
The most common complaint about Live Easy Apartments, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. A recurring theme is silence. Tenants report support emails and branch phone lines going unanswered for weeks, maintenance reported three or more times, and no updates during water, electricity or meter failures, leaving residents chasing constantly.
How does Live Easy Apartments compare to other Real Estate companies?
Live Easy Apartments scores 1.6 out of 5 on Hellopeter's AI analysis of service quality in Real Estate, compared to the Real Estate industry average of 2.9. Their strongest theme is Agent Quality (3.4); their weakest is Trust & Transparency (0.5). The top AI-rated Real Estate business on Hellopeter is Eazi Real Estate (4.5). How is the AI Score calculated? →
Is Live Easy Apartments trustworthy?
Live Easy Apartments has a TrustIndex of 3.6 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. They reply to 20% of negative reviews, typically within 54 hours 13 min. Hellopeter has tracked Live Easy Apartments across 257 total reviews. How is the TrustIndex calculated? →
Recent reviews (50)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Live Easy Nana Sita is the worst
Live Easy Nana Sita is the worst. The new manager just slapped a tenant and upended a braai stand, she is drunk and hight. Trlling tenants she will evict them now for chilling at the "Chillzone" She says she will evict every single tenant because she can. It's getting so bad that nobody who has lived here for years doesnt understand what's happening. Ofcause the owners are doing nothing about it even though the said manager has only been here for two weeks. Live Easy Nana Sita, i do not recommend
1 reviews | Active since Oct 2026
Live Easy Nana Sita is the worst
Live Easy Nana Sita is the worst. The new manager just slapped a tenant and upended a braai stand, she is drunk and hight. Trlling tenants she will evict them now for chilling at the "Chillzone" She says she will evict every single tenant because she can. It's getting so bad that nobody who has lived here for years doesnt understand what's happening. Ofcause the owners are doing nothing about it even though the said manager has only been here for two weeks. Live Easy Nana Sita, i do not recommend
1 reviews | Active since Sept 2024
"There is nothing we can do” is apparently Live Easy’s customer service policy
It has been exactly one week since I reported my poor internet connection. I have spent the entire week chasing Live Easy’s internet service provider, practically begging them to do their job, only to be told by Live Easy that there is “nothing they can do.” So what exactly are tenants supposed to do? Pay rent and continue paying for services that don't work while nobody takes responsibility? The lack of urgency, accountability and communication is pathetic because clearly Live Easy and their internet provider have no intention of resolving this issue. One week of poor service, endless follow-ups and zero resolution. Absolutely unacceptable.
1 reviews | Active since Sept 2024
"There is nothing we can do” is apparently Live Easy’s customer service policy
It has been exactly one week since I reported my poor internet connection. I have spent the entire week chasing Live Easy’s internet service provider, practically begging them to do their job, only to be told by Live Easy that there is “nothing they can do.” So what exactly are tenants supposed to do? Pay rent and continue paying for services that don't work while nobody takes responsibility? The lack of urgency, accountability and communication is pathetic because clearly Live Easy and their internet provider have no intention of resolving this issue. One week of poor service, endless follow-ups and zero resolution. Absolutely unacceptable.
1 reviews | Active since Aug 2026
My experience with Live Easy Apartments was really great
My experience with Live Easy Apartments was really great. The place was clean, secure, and well maintained. Staff were friendly and responsive whenever I needed assistance. I would definitely recommend them to anyone looking for a comfortable place to stay.
1 reviews | Active since Aug 2026
My experience with Live Easy Apartments was really great
My experience with Live Easy Apartments was really great. The place was clean, secure, and well maintained. Staff were friendly and responsive whenever I needed assistance. I would definitely recommend them to anyone looking for a comfortable place to stay.
1 reviews | Active since May 2021
Is a comfortable pla...
Is a comfortable place to be in, with lot of exciting things coming up, oh and with the beautiful receptionist Khanyi always welcoming us with a smile love it
1 reviews | Active since May 2021
Is a comfortable pla...
Is a comfortable place to be in, with lot of exciting things coming up, oh and with the beautiful receptionist Khanyi always welcoming us with a smile love it