Based on recent customer reviews, Little Monkey UIF Claims receives predominantly negative feedback, with customers consistently mentioning lengthy delays in processing maternity and standard UIF claims, often stretching well beyond a year. A recurring theme is poor communication, with clients reporting unanswered emails, unreturned calls, and silence from staff including a frequently named consultant. Many feel they paid service fees without receiving meaningful assistance, ultimately approaching the Department of Labour directly. A smaller group of repeat clients praises the team for navigating complicated UIF processes successfully and providing dedicated support.
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Little Monkey UIF Claims
How is Little Monkey UIF Claims rated on Hellopeter?
Hellopeter has tracked Little Monkey UIF Claims across 290 reviews. Little Monkey UIF Claims hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Little Monkey UIF Claims ? Write a review to help others decide.
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2013
IUF Claim
This company was absolutely amazing in assisting me with my claim! Due to system changes at the Department Of Labour, the whole process was delayed. We also had a glitch with a period that needed to be closed before the claim could be finalised. The DOL was the only entity that could do this, and Little ****** was persistent in following up and escalating the case until we finally had success. It took a lot of effort and perseverence for Little ****** to eventually get to the end goal. If it wasn't for this company I would still be waiting and there wouldn't have been any way in which I would have achieved on my own what they did. My claim was finally approved and paid in full. Thank you So much Stephanie and Team!
1 reviews | Active since Aug 2013
IUF Claim
This company was absolutely amazing in assisting me with my claim! Due to system changes at the Department Of Labour, the whole process was delayed. We also had a glitch with a period that needed to be closed before the claim could be finalised. The DOL was the only entity that could do this, and Little ****** was persistent in following up and escalating the case until we finally had success. It took a lot of effort and perseverence for Little ****** to eventually get to the end goal. If it wasn't for this company I would still be waiting and there wouldn't have been any way in which I would have achieved on my own what they did. My claim was finally approved and paid in full. Thank you So much Stephanie and Team!
1 reviews | Active since Sept 2026
Do NOT Recommend
Starting out went ok. Taking my business was quick and effortless. I had multiple issues with my unemployment claim that needed attention, and no communication was provided without massive effort from my side. Weeks went by where I got no feedback. Emails are not responded to, telephone lines not answered, and when they are, it's only empty promises of someone who never phones back. Whatzups get answered but only to say that the number is for new registration only and that follow-ups should be done via mail. I was rejected numerous times. My claim took 6months before it got approved. When I finally got the sms on the 18th of Aug 2026 saying my claim has been approved I immediately phoned and emailed them requesting what the next steps are. I mean, 6 months without any money, seeing the approved sms was heaven sent!! It is today, the 10th of Sept 2026, I have not had one call, whatzup, email or sms in response from them. I had to phone the UIF call centre myself and get the necessary information from them. I logged in and took the entire process into my own hands. Within 2 weeks I had my first payout. I might as well have just done that from the beginning and not waste R900 paying them for a service that they cannot be bothered by to complete. Waste of money and time. Not recommending them at all.
1 reviews | Active since Sept 2026
Do NOT Recommend
Starting out went ok. Taking my business was quick and effortless. I had multiple issues with my unemployment claim that needed attention, and no communication was provided without massive effort from my side. Weeks went by where I got no feedback. Emails are not responded to, telephone lines not answered, and when they are, it's only empty promises of someone who never phones back. Whatzups get answered but only to say that the number is for new registration only and that follow-ups should be done via mail. I was rejected numerous times. My claim took 6months before it got approved. When I finally got the sms on the 18th of Aug 2026 saying my claim has been approved I immediately phoned and emailed them requesting what the next steps are. I mean, 6 months without any money, seeing the approved sms was heaven sent!! It is today, the 10th of Sept 2026, I have not had one call, whatzup, email or sms in response from them. I had to phone the UIF call centre myself and get the necessary information from them. I logged in and took the entire process into my own hands. Within 2 weeks I had my first payout. I might as well have just done that from the beginning and not waste R900 paying them for a service that they cannot be bothered by to complete. Waste of money and time. Not recommending them at all.
1 reviews | Active since Jul 2026
Terrible
STAY AWAY!!! If I could give no or even negative star rating I would. This has been te worst experience I've had with any company. It has been 2 years and still nothing for my maternity UIF claim. I have followed up numerous times with no response for weeks or even months. You phone and the lady that answers the phone can't help you and if you request the owner to get back to you, she never does.
1 reviews | Active since Jul 2026
Terrible
STAY AWAY!!! If I could give no or even negative star rating I would. This has been te worst experience I've had with any company. It has been 2 years and still nothing for my maternity UIF claim. I have followed up numerous times with no response for weeks or even months. You phone and the lady that answers the phone can't help you and if you request the owner to get back to you, she never does.
1 reviews | Active since Jul 2026
Little ****** UIF
To be honest I wouldn't even give them 1 *. Absolutely absolute useless. Please Please don't use them, I am now waiting for more than 1 year for my UIF. Annetjie v.d. Bergh
1 reviews | Active since Jul 2026
Little ****** UIF
To be honest I wouldn't even give them 1 *. Absolutely absolute useless. Please Please don't use them, I am now waiting for more than 1 year for my UIF. Annetjie v.d. Bergh
1 reviews | Active since Jul 2026
Paid for a service but ended up doing it myself!
I paid Little ******s to assist with my UIF claim, but the service I received was extremely disappointing. Communication was poor throughout the process. I only received updates when I followed up myself, and responses were inconsistent. Their receptionist confirmed that my documents had been submitted manually when my documents was rejected online, but I was later told that they do not submit documents manually. My UIF claim was repeatedly rejected, and I was told it was because there was no termination date on the system. However, no effort was made to investigate the actual cause with the Department of Labour. I eventually went there myself, and the real issue was resolved in less than two minutes. The problem had nothing to do with my termination date. I paid for a service to avoid the stress of dealing with the UIF process, yet I ended up having to resolve the issue myself. Based on my experience, I cannot recommend this company. I would advise others to carefully consider whether the service they are paying for is actually being delivered.
1 reviews | Active since Jul 2026
Paid for a service but ended up doing it myself!
I paid Little ******s to assist with my UIF claim, but the service I received was extremely disappointing. Communication was poor throughout the process. I only received updates when I followed up myself, and responses were inconsistent. Their receptionist confirmed that my documents had been submitted manually when my documents was rejected online, but I was later told that they do not submit documents manually. My UIF claim was repeatedly rejected, and I was told it was because there was no termination date on the system. However, no effort was made to investigate the actual cause with the Department of Labour. I eventually went there myself, and the real issue was resolved in less than two minutes. The problem had nothing to do with my termination date. I paid for a service to avoid the stress of dealing with the UIF process, yet I ended up having to resolve the issue myself. Based on my experience, I cannot recommend this company. I would advise others to carefully consider whether the service they are paying for is actually being delivered.
1 reviews | Active since May 2026
Ghosted
Paid for their services in January 2026. Its now May 2026 and they have ghosted me for the last month. They initially help with the claim but don't follow through when things get complicated. I would think twice before using them.
1 reviews | Active since May 2026
Ghosted
Paid for their services in January 2026. Its now May 2026 and they have ghosted me for the last month. They initially help with the claim but don't follow through when things get complicated. I would think twice before using them.
1 reviews | Active since Dec 2025
Think before using Little ****** UIF Claims
Giving this company 0 stars. I sent all needed documentation to them in August '24. This was according to them "to get the claim in motion, so that when my daughter is born, the claim process won't take that long". Our daughter was born about a few days after that (C-Section). For the first few months, communication was prompt. Never struggled with them, until communication faded to eventually no communication at all. We have called, threatened, begged, asked nicely but to no avail. Going to Labour Law, they know this company very well and get upset not only with them but with the people the opt to use them. Still to this day we received nothing in anything. I strongly advise people to rather take the time and go to labour law yourself, then using any 3rd party including this one. You'll get helped quicker instead of waiting more than a year going on 1.5years for maternity benefits that won't pay out using this company. They **** people in making them think you'll get helped quicker, but instead making thousands out of their clients (*****ing basically). Let's hope and pray for something better this coming year.
1 reviews | Active since Dec 2025
Think before using Little ****** UIF Claims
Giving this company 0 stars. I sent all needed documentation to them in August '24. This was according to them "to get the claim in motion, so that when my daughter is born, the claim process won't take that long". Our daughter was born about a few days after that (C-Section). For the first few months, communication was prompt. Never struggled with them, until communication faded to eventually no communication at all. We have called, threatened, begged, asked nicely but to no avail. Going to Labour Law, they know this company very well and get upset not only with them but with the people the opt to use them. Still to this day we received nothing in anything. I strongly advise people to rather take the time and go to labour law yourself, then using any 3rd party including this one. You'll get helped quicker instead of waiting more than a year going on 1.5years for maternity benefits that won't pay out using this company. They **** people in making them think you'll get helped quicker, but instead making thousands out of their clients (*****ing basically). Let's hope and pray for something better this coming year.
1 reviews | Active since Nov 2024
UIF Experience
Worst Department ever, this is the worst department I have worked with. Waiting for a claim to be approved for more than 25 days you still going to wait for yor money for more tha 10 days to reflect to your account. Their call centre is worse, they can't assist with anything, they are just useless no one will ever give you a clear direction. I pray to God to never deal with department tge rest of my life.
1 reviews | Active since Nov 2024
UIF Experience
Worst Department ever, this is the worst department I have worked with. Waiting for a claim to be approved for more than 25 days you still going to wait for yor money for more tha 10 days to reflect to your account. Their call centre is worse, they can't assist with anything, they are just useless no one will ever give you a clear direction. I pray to God to never deal with department tge rest of my life.