I want to commend Josh from LinkLayer for his assistance in getting my fiber connection up and running within 2 hours, after it had been down for 6 days! After numerous phone calls, logging tickets with my ISP (whom I shall not name at this point), and mi

I want to commend Josh from LinkLayer for his assistance in getting my fiber connection up and running within 2 hours, after it had been down for 6 days! After numerous phone calls, logging tickets with my ISP (whom I shall not name at this point), and mind-numbing frustration, I decided to contact Josh directly. He was immediately helpful—professional and very supportive. I even received honest feedback on what caused the issue, something my ISP couldn't provide.