RB
Ralie B

1 reviews | Active since Nov 2013

06 Nov 2024, 21:55

Worst service ever

I am at the end of my rope with this company Endless excuses Having the same speed problem for months on end, paying for a 10meg line, but only home about 4hours out of the day, don't even get halve of that

Asked over and over for senior management to phone,me, I guess my small account is not worth their time

Call center assistant have hot answered after more then 2 hours, but I am sure at 22h00 I will get a 'thank you for contacting Letaba..... but never received assistant

Was assured by a branch receptionist that we will NOT Be billed for the time we did not have WiFi, she will make sure we receive confirmation.... a week later nothing, but yet the branch manager states to that he will find out where she got the authorisation from to say that to me...... he he he he, what joke

Don't waist your money

This company is useless. If I had any other option I would cancel

Best of all, I was told lodges and businesses takes preference. Oh dear, the honesty of staff

Well i am looking for a better connection for the lodge I manage, but if my "small" account is treated like this, why would I even consider to move my business account

I have to wonder, if all off us "small accounts " cancel ... you get my point

0
Replies (0)