1 reviews | Active since Feb 2011
Pathetic Letaba Wireless Networks
Stay as far away as possible. Had female guests on a game lodge that left their young families at home. Our internet was down, Letaba said they would send a technician out on Monday but defintely latest Tuesday.
I communicated this to my guests. They did not pitch. After numerous calls I finally get to the manager, namely ***, he promises to have a technician out on Thursday. He asks me for a QR code for Thursday, I send it, then he confirms he will see me Friday.
I corrected him and he said there was nothing he could do as the technician was now fully booked for Thursday, this was all over a 5 minute period!
The biggest issue is that I gave my guests Letaba’s deadlines and this creates an expectation.
I’m still waiting for the person in charge of scheduling to call me, from Monday.
Subscription cancelled!
