Awful

In 4 of the past 5 days, I have had no connection when I try to go online. Each time I drop a whatsapp - no response. Then I have to wait for opening hours to call..despite being 'first in the queue', the call isn't answered and I'm advised to leave my number and I'll get a call back. That doesn't happen, so of course I have to start calling again when I finally do get a consultant and eventually reconnected. By this time I have wasted time, data and goodwill. This is TERRIBLE SERVICE...I may as well just throw my subscription money straight out the window - at least it will be more fun watching it flutter away than having to deal with this every day