Lass SkinCare
Unclaimed Business
|1|8 Reviews (last 12 months)|This business does not respond to reviews
Lass SkinCare
Unclaimed Business
|1
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Mar '26 - Sep '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
Asekho N
1 reviews | Active since Sept 2026
9 Sept 2026, 18:40
BAD CUSTOMER SERVICE
Bad customer service, they have very bad customer service. Yes their products worked for me but the service that we get 😩 you place an order according to your customers needs they deliver whatever they have and do not communicate with you. One time I ordered tissue oils, soaps and face creams but they delivered only 2 tissue oils, roll ons, serum and body butters, after i waited for a month to get my order still I received wrong order. I tried to communicate via email, support tickets, WhatsApp even calls they never respond to any of those communication channels😏😏😏
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Asekho N
1 reviews | Active since Sept 2026
9 Sept 2026, 18:40
BAD CUSTOMER SERVICE
Bad customer service, they have very bad customer service. Yes their products worked for me but the service that we get 😩 you place an order according to your customers needs they deliver whatever they have and do not communicate with you. One time I ordered tissue oils, soaps and face creams but they delivered only 2 tissue oils, roll ons, serum and body butters, after i waited for a month to get my order still I received wrong order. I tried to communicate via email, support tickets, WhatsApp even calls they never respond to any of those communication channels😏😏😏
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Valencia M
1 reviews | Active since Jun 2020
27 Aug 2026, 14:29
Order not delivered
I am so disappointed with this company, its been a month since I placed an order, pargo has been " fetching the parcel from the sender" for a week now. When lass system says the order has been dispatched. I call, the number isn't going through, I email ,the email has not been attended to. Can I please get my money back
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Valencia M
1 reviews | Active since Jun 2020
27 Aug 2026, 14:29
Order not delivered
I am so disappointed with this company, its been a month since I placed an order, pargo has been " fetching the parcel from the sender" for a week now. When lass system says the order has been dispatched. I call, the number isn't going through, I email ,the email has not been attended to. Can I please get my money back
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Penelope S
1 reviews | Active since Oct 2016
3 Aug 2026, 08:42
Delayed packages terrible customer service
Delayed Joining Package and Stock Order – Unable to Operate My Business I joined LASS Skincare on 21 July 2026 and paid for my joining package to be delivered via Pargo. To date, the tracking status still shows “Awaiting LASS to hand over parcel to Pargo.” On 22 July 2026, I placed another order for stock to keep my account active. Unfortunately, this order is showing the same status: “Awaiting LASS to hand over parcel to Pargo.” Neither parcel has been handed over for delivery. I find this very disappointing because I am expected to keep my account active by purchasing a minimum amount of stock in August, yet I have still not received the products I have already paid for. It is unreasonable to expect consultants to continue placing orders when previous paid orders have not even been dispatched. I would appreciate an urgent update on both orders, immediate dispatch of my parcels, and clarification on how consultants are expected to meet monthly activity requirements when stock has not been delivered.
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Penelope S
1 reviews | Active since Oct 2016
3 Aug 2026, 08:42
Delayed packages terrible customer service
Delayed Joining Package and Stock Order – Unable to Operate My Business I joined LASS Skincare on 21 July 2026 and paid for my joining package to be delivered via Pargo. To date, the tracking status still shows “Awaiting LASS to hand over parcel to Pargo.” On 22 July 2026, I placed another order for stock to keep my account active. Unfortunately, this order is showing the same status: “Awaiting LASS to hand over parcel to Pargo.” Neither parcel has been handed over for delivery. I find this very disappointing because I am expected to keep my account active by purchasing a minimum amount of stock in August, yet I have still not received the products I have already paid for. It is unreasonable to expect consultants to continue placing orders when previous paid orders have not even been dispatched. I would appreciate an urgent update on both orders, immediate dispatch of my parcels, and clarification on how consultants are expected to meet monthly activity requirements when stock has not been delivered.
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Makgala T
1 reviews | Active since Jul 2026
31 Jul 2026, 08:31
Bad service
Very bad service. I registered and paid for my order on the 2nd July. I was told it takes 7 days for me to receive my order but I am still waiting. Tried to communicate with them but no one is responding to my messages. Today its the 31st July and I am still waiting for my order. I am very disappointed with thier bad service.
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Makgala T
1 reviews | Active since Jul 2026
31 Jul 2026, 08:31
Bad service
Very bad service. I registered and paid for my order on the 2nd July. I was told it takes 7 days for me to receive my order but I am still waiting. Tried to communicate with them but no one is responding to my messages. Today its the 31st July and I am still waiting for my order. I am very disappointed with thier bad service.
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Bingeka N
1 reviews | Active since May 2019
22 Apr 2026, 10:58
Bad customer service. Very terrible!
I joined the business on the 16 of April 2026, I have not received any communication from the company about my parcel that contains my business kit. I emailed them not response, called them no response. Checked reviews and I saw that people are not happy about lass. I looks like they give first preference to the people with big orders and ignore those who are trying to make a living with small monies. I urgently needed my products as my skin suffers acne and no one is attending to me. Am Soooo disappointed at Lass.
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Bingeka N
1 reviews | Active since May 2019
22 Apr 2026, 10:58
Bad customer service. Very terrible!
I joined the business on the 16 of April 2026, I have not received any communication from the company about my parcel that contains my business kit. I emailed them not response, called them no response. Checked reviews and I saw that people are not happy about lass. I looks like they give first preference to the people with big orders and ignore those who are trying to make a living with small monies. I urgently needed my products as my skin suffers acne and no one is attending to me. Am Soooo disappointed at Lass.
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Ayola N
1 reviews | Active since Apr 2026
20 Apr 2026, 04:22
Company: Lass Skincare Complaint: Paid R620 on 25/03/2025
Company: Lass Skincare Complaint: Paid R620 on 25/03/2025. Order #67487. Marked "dispatched" 21+ days. No tracking, no delivery, no replies. Final demand ignored 17/04. Ticket #6359. Breach Sec 19 CPA. NCC case filed. Requesting public review + refund.
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Ayola N
1 reviews | Active since Apr 2026
20 Apr 2026, 04:22
Company: Lass Skincare Complaint: Paid R620 on 25/03/2025
Company: Lass Skincare Complaint: Paid R620 on 25/03/2025. Order #67487. Marked "dispatched" 21+ days. No tracking, no delivery, no replies. Final demand ignored 17/04. Ticket #6359. Breach Sec 19 CPA. NCC case filed. Requesting public review + refund.
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Nomfezeko D
1 reviews | Active since Mar 2026
9 Mar 2026, 07:27
Refund
They have bad customer service I place the order on the 6th of January till today I did not receive any response calling the company sending messages no response and I've requested refund noone is bothered to get back to me I regret the day I join Lass you can imagine using your last money hoping that you will get products so that you can make extra money
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Nomfezeko D
1 reviews | Active since Mar 2026
9 Mar 2026, 07:27
Refund
They have bad customer service I place the order on the 6th of January till today I did not receive any response calling the company sending messages no response and I've requested refund noone is bothered to get back to me I regret the day I join Lass you can imagine using your last money hoping that you will get products so that you can make extra money
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