LaMara Paris Reviews | 5 stars

Q: How is LaMara Paris rated on Hellopeter?

Hellopeter has tracked LaMara Paris across 319 reviews. LaMara Paris hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used LaMara Paris? Write a review to help others decide.

Rated in:

Retail Online Shopping

Scores reflect the Overall AI Score for each category

AI Review Summary

Based on recent customer reviews, LaMara Paris delivers a consistently warm, in-store shopping experience anchored by attentive sales staff across Keywest, Centurion, Westgate, Boulders, The Glen, Maponya and Cresta branches. Customers repeatedly praise named consultants, size-sourcing efforts between stores, and the comfort and style of the footwear. The brand's strength lies in human service quality and product appeal, with very few negative experiences surfaced.

Top Strengths:

•Customer Service & Support: Customer Service & Support (4.8). Staff are described as warm, patient, and proactive across branches. Named consultants like Dineo, Lufuno, Lerato, Sbongile, Eunice and Charmaine are repeatedly celebrated for going the extra mile to source sizes from other stores.

Service Quality Ratings

MetricScoreIndustry AvgBest in Class

Customer Service

4.8

1.94.8 (Progenix)

Delivery & Logistics

—

1.54.7 (Eden Perfumes)

Product Quality

4.5

1.94.7 (Faithful To Nature)

Returns & Refunds

—

14.3 (Miele (Pty) Ltd)

Billing & Accounts

—

1.23.1 (Shoebox Online)

Overall AI Score

—

1.64.7 (Progenix)

Customer Service

4.8

Industry Avg: 1.9Best: 4.8 (Progenix)

Delivery & Logistics

—

Industry Avg: 1.5Best: 4.7 (Eden Perfumes)

Product Quality

4.5

Industry Avg: 1.9Best: 4.7 (Faithful To Nature)

Returns & Refunds

—

Industry Avg: 1Best: 4.3 (Miele (Pty) Ltd)

Billing & Accounts

—

Industry Avg: 1.2Best: 3.1 (Shoebox Online)

Overall AI Score

—

Industry Avg: 1.6Best: 4.7 (Progenix)

4.5-5 Excellent

3.5-4.5 Great

2.5-3.5 Average

1.5-2.5 Poor

<1.5 Terrible

4.5-5 Excellent

3.5-4.5 Great

2.5-3.5 Average

1.5-2.5 Poor

<1.5 Terrible

Performance(last 12 months):

NPS Score

33Likely

NPS Score

Recommended: Likely

Review Distribution

5|8 Reviews

Oct '25 - Sep '26

Frequently Asked Questions About LaMara Paris

How is LaMara Paris rated on Hellopeter?

Hellopeter has tracked LaMara Paris across 319 reviews. LaMara Paris hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used LaMara Paris? Write a review to help others decide.

Recent reviews (8)

Used this business recently? Share your experience to help others decide.

Share Your Experience

Popular mentions

friendly staff great service helpful comfortable shoes extra mile quality shoes welcoming affordable size shortage boots wore

Kelello

1 reviews | Active since Apr 2025

22 May 2026, 04:27

I would like to writ...

I would like to write a review about MiWay Insurance

Helpful (0)

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Kelello

1 reviews | Active since Apr 2025

22 May 2026, 04:27

I would like to writ...

I would like to write a review about MiWay Insurance

Replies (0)

Tumi M

1 reviews | Active since Dec 2016

16 Mar 2026, 16:41

Best service i got f...

Best service i got from LaMara, i will be coming back soon, Keywest branch 🔥🔥

Helpful (0)

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Tumi M

1 reviews | Active since Dec 2016

16 Mar 2026, 16:41

Best service i got f...

Best service i got from LaMara, i will be coming back soon, Keywest branch 🔥🔥

Replies (0)

Fezi

1 reviews | Active since Mar 2026

16 Mar 2026, 14:27

I was assisted by Di...

I was assisted by Dineo and she gave me the best service was very patient and went an extra mile for me as a customer by checking stock for me.

Helpful (0)

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Fezi

1 reviews | Active since Mar 2026

16 Mar 2026, 14:27

I was assisted by Di...

I was assisted by Dineo and she gave me the best service was very patient and went an extra mile for me as a customer by checking stock for me.

Replies (0)

Mehlomakulu

1 reviews | Active since Mar 2026

16 Mar 2026, 14:23

I looked everywhere for my child's role play shoes and finally got them at LaMara thank you to the keywest staff

I looked everywhere for my child's role play shoes and finally got them at LaMara thank you to the keywest staff. 5 star to Dineo and her team

Helpful (0)

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Mehlomakulu

1 reviews | Active since Mar 2026

16 Mar 2026, 14:23

I looked everywhere for my child's role play shoes and finally got them at LaMara thank you to the keywest staff

I looked everywhere for my child's role play shoes and finally got them at LaMara thank you to the keywest staff. 5 star to Dineo and her team

Replies (0)

Teboho

1 reviews | Active since Mar 2026

16 Mar 2026, 14:14

Got the best service...

Got the best service, i needed to gift my wife shoes for her birthday...I was assisted in choosing the best shoes and she loved them.Thank you LaMara Keywest

Helpful (0)

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Teboho

1 reviews | Active since Mar 2026

16 Mar 2026, 14:14

Got the best service...

Got the best service, i needed to gift my wife shoes for her birthday...I was assisted in choosing the best shoes and she loved them.Thank you LaMara Keywest

Replies (0)

Perseverance

1 reviews | Active since Mar 2026

16 Mar 2026, 13:45