NPS Score
-100
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Kia Roodeport
How is Kia Roodeport rated on Hellopeter?
Hellopeter has tracked Kia Roodeport across 20 reviews. Kia Roodeport hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Kia Roodeport? Write a review to help others decide.
Recent reviews (4)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2023
Bad service from the driver
I am writing to express my disappointment and dissatisfaction with the service I received today when I brought my vehicle in for its 15,000 km service. Upon arrival, my vehicle was checked, and everything appeared to be in order. I was offered a courtesy ride to work and clearly explained that my destination was Constantia Kloof Roadport. After the vehicle inspection, I approached the driver and asked whether I could leave with him, as I understood that he was travelling towards Roodepoort.However, he insisted that I was not yet ready to leave and instructed me to remain seated. To my surprise and frustration, I was subsequently taken in the direction of Dobsonville, which was not my intended destination. I eventually had to ask the driver to drop me off at Engen Garage at meadowlands Braamfischer road. As a result of this experience, I arrived extremely late for work, after 9:00 a.m., which caused unnecessary inconvenience and disruption to my work schedule. I find this level of service unacceptable, particularly because I had clearly communicated my destination beforehand. The purpose of offering a courtesy ride is to assist customers, not to leave them stranded, confused, or significantly delayed. I trusted Kia Roadport to provide a professional and customer-focused service, and unfortunately, today's experience fell far short of my expectations. I would appreciate a formal explanation of why this happened and what steps will be taken to ensure that other customers do not experience the same inconvenience in future. I look forward to your response and to seeing this matter addressed appropriately. Kind regards, Smangele
1 reviews | Active since Dec 2023
Bad service from the driver
I am writing to express my disappointment and dissatisfaction with the service I received today when I brought my vehicle in for its 15,000 km service. Upon arrival, my vehicle was checked, and everything appeared to be in order. I was offered a courtesy ride to work and clearly explained that my destination was Constantia Kloof Roadport. After the vehicle inspection, I approached the driver and asked whether I could leave with him, as I understood that he was travelling towards Roodepoort.However, he insisted that I was not yet ready to leave and instructed me to remain seated. To my surprise and frustration, I was subsequently taken in the direction of Dobsonville, which was not my intended destination. I eventually had to ask the driver to drop me off at Engen Garage at meadowlands Braamfischer road. As a result of this experience, I arrived extremely late for work, after 9:00 a.m., which caused unnecessary inconvenience and disruption to my work schedule. I find this level of service unacceptable, particularly because I had clearly communicated my destination beforehand. The purpose of offering a courtesy ride is to assist customers, not to leave them stranded, confused, or significantly delayed. I trusted Kia Roadport to provide a professional and customer-focused service, and unfortunately, today's experience fell far short of my expectations. I would appreciate a formal explanation of why this happened and what steps will be taken to ensure that other customers do not experience the same inconvenience in future. I look forward to your response and to seeing this matter addressed appropriately. Kind regards, Smangele
1 reviews | Active since Jun 2024
Bent Rim on new spare tyer and rude Kia Roodeport Manager !!
I bought my Kia Sonet in January 2026 in Kia in Roodeport , the gentleman who assured me with sale was extremely helpful with care . I recently called in as I had noted that my tyre rim on my spare wheel was bent , I called the manager of the store Mr Ashley Naidoo, firstly He told me it’s my fault that I only notice the bent rim now and then continued to say it’s arguable that I had damaged the rim , even though I just sent photo proof that it’s still new and my insurer who was there to assist me on a roadside call had noticed it and asked me to report it . This man was very rude , speaking over me and not allowing me to even describe the situation . After trying to calmly converse he then shut the phone on me and has since blocked me. I would like Kia to handle this situation with extreme importance , ima customer who still has other ads in services with Kia and having a manager be rude , shout over me as a woman trying to seek assistance is appalling.
1 reviews | Active since Jun 2024
Bent Rim on new spare tyer and rude Kia Roodeport Manager !!
I bought my Kia Sonet in January 2026 in Kia in Roodeport , the gentleman who assured me with sale was extremely helpful with care . I recently called in as I had noted that my tyre rim on my spare wheel was bent , I called the manager of the store Mr Ashley Naidoo, firstly He told me it’s my fault that I only notice the bent rim now and then continued to say it’s arguable that I had damaged the rim , even though I just sent photo proof that it’s still new and my insurer who was there to assist me on a roadside call had noticed it and asked me to report it . This man was very rude , speaking over me and not allowing me to even describe the situation . After trying to calmly converse he then shut the phone on me and has since blocked me. I would like Kia to handle this situation with extreme importance , ima customer who still has other ads in services with Kia and having a manager be rude , shout over me as a woman trying to seek assistance is appalling.
1 reviews | Active since Aug 2025
Kia Roodepoort
I am concerned client Hi my name is Robert I bought a car 3 months ago at Kia Roodepoort, after 3months my car started to give me a problem, well I tried to call manager at Kia but no one helped me, than I decided to go to Kia Roodepoort myself when I got there I wanted to see the manager, well I told him my story the he told me he can’t help me I must go the lawyers his name is Ashley
1 reviews | Active since Aug 2025
Kia Roodepoort
I am concerned client Hi my name is Robert I bought a car 3 months ago at Kia Roodepoort, after 3months my car started to give me a problem, well I tried to call manager at Kia but no one helped me, than I decided to go to Kia Roodepoort myself when I got there I wanted to see the manager, well I told him my story the he told me he can’t help me I must go the lawyers his name is Ashley