Poor Service

Dealing with an ISP that fails to planand/ coordinate their affairs accordingly is a pain in the neck. Even after following up on the matter previously reported, you are still faced with negativity and lack of customer care. Sometimes you wish to take this matter up with the Consumer Tribunal because the matter falls within the Consumer Protection Act but again it will just drain one's energy. Charging a customer for services not provided and still when you raise the matter, all that is said is, " I will follow up and get back to you"