KCS BECOMING A NIGHTMARE

For the last couple of months our download speed and downtimes are horrific. Constant buffers, day and night. We have battled for weeks to get them to notify us of possible interruptions. 9 out of 10 times I call they are not even aware that there is a problem on our side. BUT do not pay on time and they cut service with speed.... Reconnecting at their leisure.... I am so tired of fighting and trying to explain.... With no solution in sight.... Always blame the tower! Downtimes on KCS is a weekly occurrence... Slow downloads a permanent problem.... Why why why! I do understand weather conditions.... But is this then going to be the way forward for the whole of summer. Even Vodacom was more reliable in the last week....